▁Khartoum 2019 OnePress
The General Administration of Public Services Parks in Khartoum State announced the inclusion of teachers and journalists in the category of "VIP" when extracting identity papers, in a move aimed at accelerating the procedures of these groups and facilitating their access to services.
The Director of the General Directorate of Public Services Complexes, Major General Tariq Al-Rayh Police, revealed during the periodic police platform No. 5 today a number of new facilities and services, in conjunction with the efforts to rehabilitate the complexes that have been burned, looted and systematically vandalized during the past period.
He explained that the restoration of services at Omdurman and Bahri complexes is complete, with the partial start of the Khartoum complex soon for traffic services and companies, pointing out that the damage included infrastructure and technical devices.
He pointed out that the department is working to create the logistical and technical environment to host about nine or ten specialized police departments, including passports, civil registration, traffic and customs, as well as technical follow-up through the surveillance camera room to ensure that the malfunctions are addressed immediately.
He revealed the increase in transactions completed from 206,362 transactions in 2025, limited to Omdurman complex, to 522,225 transactions in 2026 after the rehabilitation of a maritime complex, while Omdurman complex alone receives between 7,000 and 10,000 references per day.
He stressed that the passports are being delivered within a period of 24 to 48 hours, in addition to providing the services of extracting and renewing the electronic passport and the allowance of damage and loss, civil registration, national number, birth and death certificates, as well as traffic services, driving licenses, vehicle licensing, inspection, precedents and customs services.
The Director of the Department announced a plan to restart and rehabilitate all public services complexes in Khartoum state electronically during the next three months, with the expansion of digital services, allowing citizens to submit their applications from home through smart applications and receive documents through the express delivery service.
Al-Rai stressed that the rehabilitation works of Omdurman and Bahri complexes were carried out with limited capabilities and engineering efforts, pledging to continue work to accelerate the transactions of citizens and ensure that no references leave the complexes without completing their service.